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Claims Careers
Driving your career. Insuring your future.
Analytical. Empathic. Helpful. Organized.
Superior claims handling is one of the most important services that GEICO offers. Associates working in Claims assist customers after accidents, natural disasters or other losses. If you're looking for a career that makes a difference in people's lives, Claims may be right for you!
At GEICO, we hire new associates into two different claims positions: Claims Representatives and Liability Claims Representatives. Both positions offer extensive training, and teach the fundamentals of insurance claims and how to handle loss reports.
As a Claims Representative, you will:
- Start the claims process when customers call to report a claim.
- Verify accident facts, determine policy coverage and review insurance contracts.
- Help settle claims where there are no injuries and everyone agrees to the accident details.
As a Liability Claims Representative, you will:
- Investigate more complex claims that involve liability disputes.
- Verify accident facts and review supporting case files.
- Interact with policyholders, claimants, medical insurers and body shops.
Our Claims department offers interesting career paths, and associates are eligible for performance-based promotions. Top performers in Claims are rewarded with an annual trip and other gifts.
Some offices may hire directly into higher-level claims positions and/or offer entry-level leadership development programs with a focus in Claims.
Caroline - Associate since 1998
My actions and those of the other associates working in the Liability Claims Department have a direct impact on customer retention.
Regina - Associate since 1994
I really love helping our customers. Being in an accident is very stressful and anything we can do to make the claims experience a little easier for our customer is great.
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From New York to Hawaii, we have offices
in many states across the country.