Service Representative

Preview the Service Representative job Preview the Service Representative job

Do you have what it takes to provide outstanding customer service? At GEICO, customer satisfaction is our number one priority. As a Service Representative:

  • You are a licensed insurance professional, trained to delight our customers by handling their policy changes and selling them additional products and services.
  • You receive extensive training that provides you with the resources and support to ensure that our policyholders receive the best service.
  • Top performers are rewarded with an annual trip and other gifts.

If you have the desire to help people and are looking for a rewarding professional career, GEICO's Service department is the place for you!

See all service jobs at GEICO >

Associate Portrait

Banita - 1 year with GEICO

Service Representative, Service Department

The department I work for provides A-level service 24 hours a day, 7 days a week to GEICO customers. We answer any questions our policyholders might have with regards to their policies.

Read more about Banita

The department I work for provides A-level service 24 hours a day, 7 days a week to GEICO customers. We answer any questions our policyholders might have with regards to their policies. In addition, we assist our policyholders whenever they wish to make additions or modifications to their policies. Our goal is to keep our policyholders happy and satisfied with GEICO. Our department directly affects customer retention.

I like my job because I learn something new about the insurance industry each and every day. GEICO is a great company to work for. There are many opportunities to move up within the company, which is very important to me; and the benefits are outstanding!

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Associate Portrait

Ruby - 16 years with GEICO

Service Counselor, Service Department

We're the point of contact for our existing policyholders. We take care of all and any changes they need to make to their policies.

Read more about Ruby

We're the point of contact for our existing policyholders. We take care of all and any changes they need to make to their policies...including adding/changing vehicles and drivers, modifying their coverages, and posting payments to their accounts. We're also available to answer any general questions a policyholder may have. We are the customer service department for GEICO.

For me, one of the best things about working at GEICO is that they allow me to work part time. That allows me to balance my family life and my career, and let's me be dedicated to both. The people at GEICO are great and I really enjoy my co-workers. But, most of all, I really enjoy helping people. So, for me, the customer service department is the right place to be!

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